Windows Surface Pro 4 Charger Not Working

If you re having trouble getting your surface dock or docking station working with your surface here s help.

Windows surface pro 4 charger not working.

Microsoft will provide one ac power cord replacement free of charge for each of your eligible surface pro devices. For more info see install surface and windows updates. Download and install the latest drivers and firmware for your surface device. The surface pro 4 may have a battery issue if the battery level does not increase when it is plugged into a power source.

You can try a charger from a sp3 sp4 newest surface pro 2017 if a friend has one. For more info see what to do if your surface power supply or charger doesn t work. After the computer starts windows will automatically scan for hardware changes and reinstall all the usb controllers that you uninstalled. If you are in the us you can go to a physical retail microsoft store and they will assist in diagnosing as well.

No proof of damage is required to receive a replacement ac power cord. Make sure that the connections are secure and that nothing is plugged in to the usb charging port on the power supply. If the led indicator is not lit you may have an issue with your power supply. If you can borrow a friend s charger to see if it lights up and charges your surface that is the first step.

Check the usb device to see whether it is working. Keep your surface pro 4 drivers and firmware updated. If you are in the us you can go to a physical retail microsoft store and they will assist in diagnosing as well. Before you begin troubleshooting.

You can try a charger from a sp3 sp4 newest surface pro 2017 if a friend has one. First to make sure your surface is working properly get the latest updates. If you can borrow a friend s charger to see if it lights up and charges your surface that is the first step. Disable apps and check battery usage in windows 10 going back to windows 10 a bit recently i noticed my surface pro was taking an unusually long time to charge and the fans started to rev up.

I am academic staff in a top 100 qs ranking university and am based in the electronic engineering department in the uk. Little did i notice the culprit was right there on my taskbar all along. If you have more than one surface pro device we need a replacement order for each one. Slack s windows client was waiting in an attempt to connect to the internet.

First check for things that might prevent your surface or windows from starting or the battery from charging. It might display such messages as plugged in not charging or battery not detected.